Customer Support Specialist
The role of the Customer Support Specialist is to provide our customers with professional customer support via email, Skype and phone.
YOUR PROFILE
Requirements
- Excellent English skills – both written and verbal
- Knowledge of Internet technologies
- Computer skills and knowledge of MS Office applications
- Must be self-motivated, reliable and highly organized
- Team player with a positive attitude and willingness to learn
- Logical thinker
- Good communication and customer care skills
- Willingness to work in shifts
Considered a plus
- Fluency in other foreign languages would be advantageous
- Experience in SMS business will be considered an advantage but is not a necessity
WHAT YOU WILL FIND WITH US
At HORISEN we build a workplace that supports, inspires and encourages our colleagues. We foster a work environment where people are motivated to give their best and feel good about what they do.
Work: Dynamic work in a company with more than 20 years of experience in a future-oriented industry
Competence: Opportunity to grow under the mentorship of colleagues with extensive experience and to make a personal contribution
Team: A powerful mixture of highly experienced professionals and young team members who are motivated, open-minded and easy to cooperate with
Cooperation: A supportive, non-toxic environment with a safe space to share your ideas and opinions
Workplace: A modern working environment with everyday refreshments and a good mood
Salary: A competitive salary with performance-related improvements and great development opportunities
Opportunity: Chance to contribute to cutting-edge messaging technology development, expand knowledge and master your professional skills
Social benefits: Private medical insurance including regular check-ups, access to private hospitals etc., for employees’ well-being and self-care
About HORISEN
HORISEN is an award-winning technology software house for retail and wholesale messaging technology. We offer a wide variety of business messaging solutions – feature-rich, carrier-neutral, and sales-driven to messaging companies. With more than two decades of experience and passion for software development, we are revolutionizing messaging business by developing at the edge of technological possibilities.
ARE YOU THE RIGHT PERSON TO JOIN OUR TEAM?
Then please send us your complete application documents including:
- Details of availability and earliest possible starting date
- Your salary expectations