Technical Support Specialist

HORISEN is one of the leading international software companies in the field of marketing technology.

With our cloud-based software solutions, we have been a competent and innovative partner for more than 15 years for telecommunications companies and marketing departments all around the world.

We see ourselves as telecommunications and marketing specialists and combine digital media and mobile communications harmoniously and innovatively into a complete package.

We are looking for highly motivated candidates who are eager to learn and are looking to grow within HORISEN.


Give to customers a professional support by email, skype and phone and advise of the appropriate action

Researching, troubleshooting and resolving issues raised by our clients

Responding to general inquiries about our software and services

Identify and escalate situations that require urgent attention

Stay current with internal system information, changes and updates


Fluent English skills is a must-have (both written and verbal), other languages are advantageous

Knowledge of Internet technologies

Computer skills and knowledge of MS Office applications

Must be self-motivated, reliable and highly organized

Team player with a positive attitude, comprehension and willingness to learn

Job Benefits

Very interesting work in a future-oriented industry

Fast decision-making processes and the opportunity to make a personal contribution

Motivated and open-minded colleagues in a cooperative working environment

Professional and unbureaucratic cooperation

Modern and beautiful working environment in a central location in Niš and Paraćin

Performance-related pay and good development opportunities

Steep learning curve and new challenges for personal development


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Position: Technical Support Specialist

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Beginning of employment
as soon as possible
Job Location
Niš or Paraćin
Date posted