Customer Support Specialist
The role of the Customer Support Specialist is to provide our customers with professional customer support via email, Skype and phone.
YOUR PROFILE
Requirements
- Excellent English skills – both written and verbal
- Knowledge of Internet technologies
- Computer skills and knowledge of MS Office applications
- Must be self-motivated, reliable and highly organized
- Team player with a positive attitude and willingness to learn
- Logical thinker
- Good communication and customer care skills
- Willingness to work in shifts
Considered a plus
- Fluency in other foreign languages would be advantageous
- Experience in SMS business will be considered an advantage but is not a necessity
WHAT WE DO
HORISEN is an international software company active in the fields of mobile telecommunications and digital marketing.
With our comprehensive cloud software solutions, we’ve become a competent and innovative partner to many mobile phone companies and marketing experts worldwide. Ever since 2001, we have been continuously recognized as market leaders in our business vertical.
As telecom and marketing experts, we specialize in enabling direct communication between brands and their clients via all kinds of mobile messages, e.g. SMS, Messenger, etc. Our software enables our customers to efficiently and reliably send billions of messages to mobile recipients worldwide. We enable communication that is targeted, secure and fast.
WHAT YOU WILL FIND WITH US
Work: very interesting work in a future-oriented industry
Competence: fast decision-making processes and the opportunity to make a personal contribution
Team: motivated and open-minded colleagues in a cooperative working environment
Cooperation: professional and non-bureaucratic cooperation
Workplace: a modern and beautiful working environment in Paraćin
Salary: performance-related pay and good development opportunities
Opportunity: new challenges for personal and career development
We develop, market and sell our own products, which means that we are making our own decisions.
This allows us to give our people freedom - freedom to innovate, creatively solve problems and implement bold resolutions. And we truly value our people - their ideas, commitment and needs.
Together, we built an environment that is innovative, collaborative, flexible and supportive of work-life balance – an environment that encourages people to stay with us for years!
ARE YOU THE RIGHT PERSON TO JOIN OUR TEAM?
Then please send us your complete application documents including:
- Details of availability and earliest possible starting date
- Your salary expectations